How to Fix QBwin.log:Lvl_error?

Published On - December 11, 2021

Diana QuickBooks Enterprise Solutions
QBwin.log:Lvl_error

QBwin.log:Lvl_error usually happens when you use an invalid customer ID while setting up accounts with online services like bank feeds. QBwin.log:Lvl_error is caused by the log files of the  log files of Quickbooks. QBwin.log:Lvl_error comes up with the message – “LVL_ERROR – Error: Verify Online Account Information: Invalid Customer ID number -.Record=XXX”.

Types of QBwin.log:Lvl_error:

  • log: Orphan payee found in Online cache
  • log: Verify Target: Invalid Open Balance
  • LVL_ERROR-Error: Verify item history Target quantity on order mismatch error
  • LVL_ERROR-Error: Verify Online Account Information: Invalid Customer ID number&> Record = XXX.
  • log: Verify list. Duplicate name encountered
  • LVL_SEVERE_ERROR-GetDecryptedCreditCardNumber Failed: The decryption has failed. CHECKPOINT: Failed to decrypt customer credit card number. Customer ID: nnnn.
  • log: LVL_ERROR-error: Verify Account List Item: View out of sequence
  • log: LVL_ERROR-Error: Verify Online Account Information: Invalid Customer ID number
  • LVL_ERROR-Error: Verify Item History: Build txn target bad pending state. Item = nnnnn 

How to resolve Quickbooks QBwin.log:Lvl_error?

Solution 1:

  • Select Company tab.
  • Open Chart of Accounts.
  • Reach the bank account.
  • Select Edit Account option.
  • Reach the Settings tab.
  • Find the bank feed option.
  • Make changes in the customer ID.
  • Move out of the screen.
  • Run the similar data utility to check if the changes have been made.

Solution 2: Verifying Online bank information.

  • Reach the list menu. 
  • Select chart of accounts.
  • Right click on the account if you see the error.
  • Reach the edit option.
  • Reach the bank feed settings.
  • The setup Customer ID should match the correct ID.
  • Save the changes by clicking on save and close tab.

Things to remember:

  • Extra space, special character, dash in the customer ID can result in the QBwin.log:Lvl_error.
  • Customer ID might have alphanumeric characters.
  • Account might be locked due to unsuccessful attempts.
  • Solution 3: Restoring Backup.
  • You must always create a backup of the Quickbooks company file.
  • Reach the company file.
  • And use the backup of the company file to restore the account.s

Solution 4: Using Auto Data Recovery tool

  • Download the auto recovery tool.
  • Get the tool installed,
  • Use the auto recovery tool.

Hopefully performing the above given solutions would have helped you  to resolve QBwin.log:Lvl_error. If you still face any issues to fix QBwin.log:Lvl_error, reach out to Quickbooks enterprise support at 1.888.485.0289.